Listing Duration and Renewals

Understanding how long your listings stay active and how to extend them is essential for successful selling on Aswaq Online. This guide covers everything you need to know about listing durations, expiration, and renewal options.

Standard Listing Durations

Free Listings

• Duration: 30 days from publication date
• Quantity: Up to 3 free listings per standard account
• Visibility: Gradually decreases over time as newer listings appear
• Expiration notice: Email notification 3 days before expiration

Paid Listings

• Basic Duration Package:

  • 30 days + 10 bonus days (1 Month Plus)
  • 60 days + 21 bonus days (2 Months Plus)
  • 90 days + 33 bonus days (3 Months Plus)

• Bulk Packages:

  • 5+3 Package: 30 days per listing
  • 10+5 Package: 30 days per listing
  • 20+10 Package: 30 days per listing

• Visibility Benefits: Paid listings receive higher placement in search results and category pages

Listing Lifecycle

Active Period

During the active period, your listing:

• Appears in search results and category browsing
• Can receive inquiries and offers from potential buyers
• Can be edited or updated as needed
• Has analytics tracking views and interactions

Approaching Expiration

As your listing nears expiration:

• You'll receive email notifications at 7 days and 3 days before expiration
• A notification appears in your dashboard
• The listing receives a visual indicator visible only to you
• You'll be prompted to renew when viewing the listing details

After Expiration

When a listing expires:

• It's no longer visible to other users in search or browsing
• It moves to your "Expired Listings" section
• You can still view statistics and previous inquiries
• You have 30 days to renew or relist before permanent archiving

Renewing Your Listings

Automatic Renewals

For convenience, you can enable automatic renewals:

1. Go to "Account Settings" > "Listing Preferences"
2. Toggle "Automatic Renewals" to ON
3. Select which listings should auto-renew
4. Choose payment method for paid listings

Note: Free listings can auto-renew up to 3 times. Paid listings auto-renew based on your subscription settings.

Manual Renewal Process

To manually renew a listing:

1. Go to "My Listings" in your account dashboard
2. Find the listing you want to renew
3. Click the "Renew" button
4. Follow the prompts to complete the renewal
5. Review and confirm any applicable fees

Renewal Options

When renewing, you can choose to:

• Simple Renewal: Extend the listing with the same details and duration
• Refresh & Renew: Update listing details and then renew
• Upgrade Renewal: Convert a free listing to a paid listing with extended duration
• Package Renewal: Use an available slot from your bulk package

Renewal Pricing

Free Listing Renewals

• First renewal: Free
• Second renewal: Free
• Third renewal: Free
• Additional renewals: Convert to paid listing required

Paid Listing Renewals

• Renewal at same duration tier: Same as original price
• Renewal with duration upgrade: Difference in package prices
• Early renewal (before expiration): Remaining days added to new duration

Listing Boosts vs. Renewals

Listing Boosts

• What they are: Temporary visibility enhancements
• Duration: 1, 3, or 7 days
• Effect: Listing appears in featured sections and top of category pages
• Best for: Quick sale needs or slow-moving listings

Renewals

• What they are: Extension of listing duration
• Duration: 30+ days depending on package
• Effect: Resets listing age and improves position in chronological sorting
• Best for: Items that haven't sold yet but don't need urgent attention

Relisting vs. Renewing

Renewing

• Preserves listing history and statistics
• Maintains all inquiries and offers
• Keeps the same listing ID
• Doesn't count as a new listing against your limit

Relisting (Creating a New Listing)

• Creates a brand new listing with a new ID
• Resets all statistics and removes old inquiries
• Allows for major changes in listing details
• Counts against your active listing limit
• May require new review process

Best Practices

When to Renew

• When your item hasn't sold but the listing is getting views
• When you've received inquiries but no successful sale
• If you've updated the item's condition or details
• If market conditions have changed but your price is still competitive

When to Create a New Listing

• If you want to change the category or fundamental details
• If the previous listing received little to no interest
• If you've significantly changed the price or condition
• If you've taken completely new photos

Optimizing Renewals

To get the most from your renewals:

• Update photos or add new ones
• Refresh the description with new details
• Adjust the price if appropriate
• Respond to previous inquiries to rekindle interest
• Choose optimal timing (weekday mornings often perform best)

Managing Multiple Listings

Bulk Renewal Options

For sellers with multiple listings:

1. Go to "My Listings" > "Bulk Actions"
2. Select multiple listings using the checkboxes
3. Choose "Renew Selected" from the action menu
4. Follow the prompts to complete the process

Renewal Notifications

Stay on top of your listings with:

• Email notifications (customizable in settings)
• Dashboard alerts
• Mobile app push notifications (if enabled)
• Weekly listing status summary emails

Frequently Asked Questions

Q: Does renewing my listing put it back at the top of search results?
A: Yes, renewing resets the listing's age for chronological sorting. However, other factors like relevance and feature status also affect placement.

Q: If I edit my listing, does that extend its duration?
A: No, editing doesn't extend the duration. Only formal renewal or upgrading to a paid listing extends the duration.

Q: What happens if I use all my free listings and renewals?
A: You'll need to purchase a paid listing package to list additional items or renew existing listings beyond the free allowance.

Q: Can I renew a listing that sold to sell another identical item?
A: It's better to create a new listing if selling another identical item, as this ensures accurate inventory tracking and a clean history for the new transaction.

Q: Can I downgrade a paid listing to a free listing when renewing?
A: No, paid listings can only be renewed as paid listings. However, you can let it expire and create a new free listing if you have free listing slots available.

Q: Is there a limit to how many times I can renew a listing?
A: Free listings can be renewed up to 3 times. Paid listings can be renewed indefinitely as long as you pay for the renewal or have available package slots.

Need More Help?

If you're experiencing issues with listing renewals or have questions not covered in this guide, please contact our support team or visit our Help Center for more assistance.