Account Registration and Verification

Creating Your Account

Creating an account on Aswaq.online is quick and easy, allowing you to start buying and selling right away.

How to Register

1. Visit the sign-up page: Click on the "Sell" button in the top right corner of any page or go to Sign up
2. Choose your registration method:
   • Sign up with email and password
   • Sign up with your Google account
3. Fill in your information:
   • Full name
   • Email address (must be valid for verification)
   • Phone number (for communications)
   • Password (at least 8 characters with a mix of letters, numbers, and symbols)
4. Accept the Terms and Conditions: Read and accept our Terms of Service and Privacy Policy
5. Complete verification: Verify your email address by clicking the link sent to your inbox

Email Verification

After registration, you'll receive a verification email. If you don't see it:

• Check your spam or junk folder
• Ensure you entered your email address correctly
• Use the "Resend Verification Email" option on the login page

Your account will have limited functionality until you verify your email address.

Adding Your Phone Number

1. Go to "Profile" in your account dashboard
2. Select "Edit" then "Change Phone Number"
3. Enter your phone number with the country code

Identity Verification (Optional)

For the highest level of account security and trust, we offer ID verification.

How to Get Verified

1. Go to "Profile" and click "Get Verified"
2. Choose your document type: National ID or Passport
3. Upload clear photos of your document (front and back)
4. Submit your application

Our team will review your documents within 24-48 hours, and you'll receive a notification once verified.

Benefits of ID Verification

• Verified badge: Displays a verified badge on your profile
• Higher trust: Builds confidence with potential buyers and sellers
• Increased listing visibility: Verified accounts may receive more views
• Access to premium features: Some features may require verification

Frequently Asked Questions

Q: Can I register multiple accounts with the same email address?
A: No, each email address can only be associated with one account.

Q: What if I don't receive the verification email?
A: Check your spam folder or use the "Resend Verification Email" option. If you still don't receive it after multiple attempts, contact our support team.

Q: Is phone verification mandatory?
A: While not mandatory for basic account creation, it is highly recommended and may be required for certain activities on the platform.

Q: What information is visible to other users?
A: Your full name, verification status, and join date are visible. Your email and phone number are never shared publicly.

Q: How long does ID verification take?
A: Most applications are processed within 24-48 hours during business days.

Q: Can I use my business documents for verification?
A: For business accounts, please use the Business Verification process instead of personal ID verification.

Need More Help?

If you're experiencing issues with account registration or verification, please contact our support team or visit our Help Center for more assistance.